FAQ

  • What is the most important thing for me to know about my massage session today?

    Please talk to us! It is really important to us that you get the massage you want today. The best way to make that happen is for you to talk to your massage therapist before the session begins and share exactly what you want.

    And during the massage session if you want anything changed such as the pressure, areas worked, or if you are too hot or too cold … just let your therapist know.

    You will not hurt the therapist’s feelings by asking for something that will make you more comfortable. Your therapist wants this to be the best possible experience for you.

    And by talking to your therapist before or during the massage you will enjoy and benefit from your massage session so much more!

  • Why do I have to complete an intake form?

    On your first visit at Ralston Massage Center, we will ask you to fill out a short health history form. It is important to list all health concerns and medications so the therapist can modify the massage session, if needed, to provide you with a safe massage experience.

    It is also important to list any allergies so the therapist is aware if he/she needs to use a different oil or lotion during the session.

    Your massage therapist will review the form to establish what areas you would like worked on and if there are any specific concerns that need to be addressed. This is a good time to let us know what you want from your massage session.

    (Ralston Massage Center absolutely does not share your information!)

  • Do I have to undress completely?

    You should undress to the level that you are comfortable. While many seasoned massage receivers are at ease with no clothing, others prefer to leave underwear on during the massage.

    Your therapist will work around the clothes you leave on as best they can. There are many effective techniques that can be used for partially clothed clients.

    However, if you wish to remain fully clothed, consider scheduling a sports massage, a barefoot deep tissue massage, a reflexology massage, a Reiki energy session or a chair massage as these types of bodywork can accommodate clothed clients very well.

  • Do I have to be covered with that sheet?

    Yes, known as draping, you’ll need to be covered with a sheet during your massage session unless you are fully clothed.

    During the session, your massage therapist will only uncover the area of your body being worked on.

    The genitals of clients will not be uncovered at any time. The breasts of women will not be uncovered. When providing an abdominal massage to women, a towel will used to cover the breasts while moving the sheet to allow access to the abdomen. Note: Abdominal massage is only provided when requested.

  • When Should I Not Get Massage?

    You should not book a massage if you have a fever, a cold, the flu or a contagious infection of any kind.

    You should not come in for massage if you have had a recent trauma (72 hours) such as a car accident, bicycle fall, bone fracture – please seek care from a medical professional.

    Additionally, if you have had a recent surgery, please consult with your medical care provider before booking.

    However, massage therapy will benefit many types conditions if your therapist adjusts their pressure or utilizes techniques to provide you a safe massage. Such conditions might include: pregnancy, post-injury swelling and pain, chronic headaches, diabetes, fibromyalgia, arthritis and other chronic illnesses/conditions.

  • Should I Tip?

    While tips are always accepted and appreciated, we don’t want you to feel pressured to tip. At Ralston Massage Center we appreciate your decision to come here for your massage and prefer that you be able to come as often as you need. If tipping makes that a challenge then we encourage you not to tip.

    If you do tip, you may use your debit or credit card, cash or local personal check.

Contact Info

By Phone:

(775) 829-9300

Address:

145 Hillcrest Dr
Suite B
Reno, NV 89509

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